Designing Better Business Writing
How to make business writing clearer, more useful, and easier for busy readers to act on.
The best business writing respects the reader’s attention. It starts with the point, explains the stakes, and makes the next action easy to find.
Before polishing a draft, ask:
- What should the reader understand after one minute?
- What decision, action, or change should this writing support?
- Which details are useful evidence, and which details are only proof of effort?
Clear writing is generous. It lowers the cost of thinking for everyone who has to use it.